Teleworking is gaining ground in companies around the world. This device brings many benefits to employees as well as to employers.
Indeed, studies show that employees who practice remote work by choice are more fulfilled and therefore more productive and more involved in their professional activity. However, it is necessary to set up a performance management system in order to be able to assess the productivity of its employees.
So how do you measure this productivity? And how to maximize it?
Better efficiency of teleworking employees
For an employee, working remotely allows them to be more independent and flexible in their activity but also to save time. The daily commute times to get to his company are eliminated, which allows employees to better organize their working time and be more efficient in their activity.
Also, an employee who feels empowered in the management of his professional activity will certainly be more committed and motivated, which directly increases his productivity.
However, these statements are not true for all employees. Companies that opt for telecommuting should carefully select staff who work remotely. Not all employees are inclined to carry out their home office activity.
The remote managers also have a role to play in developing the performance of teleworkers employees , define clear professional goals and cultivate team spirit.
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How to measure the productivity of remote collaborators?
Set up an employee performance management program
A performance management program makes it possible to clearly define the objectives and individual missions of employees. The manager and the employee must exchange views to arrive at a common vision of the role that the employee must have before the implementation of telework . This discussion should also make it possible to define how the employee can contribute at his level and from a distance to the overall success of the company.
Thanks to this performance management system, the company can:
- Define performance indicators for each position by establishing clear missions and objectives
- Measure the productivity of these employees based on these indicators
- Optimize the experience of employees who know how and why their performance is evaluated.
The different productivity indicators in teleworking
To measure the productivity of teleworking employees, the company must define performance indicators to be monitored via software for employee monitoring.
It is by defining clear objectives and detailing the missions entrusted to employees that managers can monitor the efficiency and assess the productivity of each employee.
For this, it is necessary to establish and supply monitoring tables comprising the following indicators:
- Short-term goal achievement rate
- Rate of achievement of long-term objectives
- Time to achieve each type of objective (in days / hours worked)
The manager can also provide information on the average time taken to complete a specific task in the company’s premises and in teleworking to find out if the employee’s productivity changes according to the situation in which he works.
These indicators must be monitored over time to assess the evolution of the productivity of its teleworking employees.
How to maximize the productivity of its employees by teleworking?
Many factors come into play to maximize the productivity of employees working remotely, whether in a home office or in an external co-working space.
Evaluate and improve the well-being and satisfaction of teleworking employees
Well-being at work and employee satisfaction directly influence employee productivity.
A fulfilled employee, happy in his activity and who is satisfied with his professional experience will be more efficient and productive in his work.
It is therefore essential to submit surveys to employees on their well-being in the company in order to be able to act on their performance.
By asking employees about their feelings and the way they experience teleworking can allow the company to identify areas for improvement. By optimizing these points, the employer proves to employees that they are listened to and heard and that they ensure that their employees benefit from an optimal experience.
Maintain and develop team spirit
Employees who carry out their professional activity remotely may feel removed from the life of the company. To counter this, managers must ensure that they cultivate team spirit and show availability to their employees.
By maintaining a link with his colleagues and by collaborating with them regularly thanks to ICT (information and communication technology), an employee will feel more involved in his work which helps to develop his productivity and professional performance.
Share the results with remote employees
To maximize the productivity of teleworkers, managers must plan to set up regular assessment points. And share results and data with all the employees.
During these points, the manager communicates the results observed to each employee and gives them ways to improve their efficiency in the home office.